A leading global index this month ranked CBA as the #1 Asia Pacific
   bank and #6 bank globally for maturity in using AI.
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   Commonwealth Bank has been named the #1 Asia Pacific bank and ranked
   sixth globally in the Evident AI Index for banks, a global standard
   benchmark of Artificial Intelligence (AI) maturity.

   CBA was also ranked joint #1 globally for its responsible AI
   leadership.
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   first time the index has featured banks from Asia Pacific. By taking a
   leadership role in AI we’re committed to bringing AI safely and
   ethically to make things better for customers and our people, as well
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   Alexandra Mousavizadeh, Co-Founder and CEO of Evident, said: “Given the
   pace of AI adoption, it’s vital that we’re able to track AI maturity
   across the banking sector, helping institutions harness the power of
   emerging technologies with openness and transparency, and sharing best
   practice so that all banks can remain competitive in the AI age.

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   Leadership and Transparency pillars. The institution has been an
   industry leader in how it has coordinated and communicated its AI
   strategy.”

   AI has been a core strategic focus for CBA for a number of years.

   Mr Munroe said: “Growing our use of AI responsibly has been a core
   strategic focus and it is pleasing to see us ranking joint first
   globally for responsible AI leadership.

   “With recent advances in generative AI promising significant uplifts in
   improving customer experience and simplifying core operational
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Other relevant AI developments at CBA

     * In a world-first, CBA recently shared its AI model to help reduce
       technology-facilitated abuse internationally, for no cost.
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       government since 2019 to better drive the adoption of ethical and
       responsible AI in Australia.
     * The Bank entered into a strategic partnership with global AI leader
       H2O.ai in 2021.

About Evident AI Index Rankings

     * Since launching in January 2023, the Evident AI Index has quickly
       become established as the leading independent source of data and
       insight on AI adoption across the banking industry.
     * The Evident AI Index assesses the AI maturity of 50 of the world’s
       largest banks, with a minimum eligibility criterion of USD 200
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     * It combines extensive manual research, automated data capture from
       public sources, consultation across Evident’s network of AI
       experts, and ongoing dialogue with the featured banks.
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     * Innovation
     * Artificial intelligence
     * Media release